“I founded Raleston after seeing far too many ServiceNow projects fall short of their potential, often weighed down by poor planning, rushed execution, or exaggerated promises. After spending over a decade working with clients in healthcare, government, and financial services, I have learned what drives real outcomes and what gets in the way.

As a ServiceNow Certified Technical Architect, my experience spans ITOM, ITSM, ITAM, CMDB, and SPM. I have led full-scale platform builds, untangled failing implementations, and helped organizations to unlock real, measurable value from their ServiceNow investments. Raleston was built to raise the bar, to bring focus, accountability, and meaningful impact back to ServiceNow consulting. We are not here for abbreviated approaches; rather, we are here to do the work thoroughly, thoughtfully, and with pride.”

Charles EmesobumFounder & Principal Architect at Raleston